Warranty

Warranty

Outlet Tags Canopies Ltd Offers 90 Day Limited Warranty

Outlet Tags Canopies Ottawa guarantees that our Steel & Aluminium Series pop-up tents, Custom Branded Package Tent, Printed Flags and Custom Table Covers are warranted against defects in materials and workmanship for a period of 90 Days from the date of original retail purchase. In the event that you (“The Customer”) notice a defect during the warranty period, Outlet Tags Canopies Ottawa, will either (1) ship you brand new replacement part(s) or pieces that are equivalent to new for the product at no charge, or (2) exchange the product with a product manufactured from new and/or previously used parts that are equivalent to new, or (3) provide a full exchange based on the same item for the original purchase price, (4) Return Product for Store Credit. Upon receiving your order, we encourage you to examine it closely prior to opening the factory sealed product packaging. If you receive product(s) with a manufacturer’s defect, you should immediately ship or return the product(s) to the return address on the package with the original accessories, tags and instruction manual.

In no event shall Outlet Tags Canopies Ottawa will be liable for (a) loss of any product, or (b) losses caused by the consumer, or (c) damage caused by improper installation or mishandling of the product(s), or (d) damage caused by strong wind or (e) damage caused by fire, or (f) fading and discoloration caused by strong chemicals (ammonia, laundry detergent, or household bleach), and/or sharp objects. For information on how to prevent fading or discoloration, consult our “Cleaning Guide” available free on our website. This warranty gives you specific legal rights, and you may also have other rights which vary from province to province.